Terms of service

These terms govern your use of myaivisibility (myaivisibility.co.uk), operated by Acrobatic Ltd, and your purchase of the AI Visibility Full Audit. By using the site or buying an audit, you agree to them.

The service

We assess how AI assistants (such as ChatGPT, Claude and Gemini) respond to buyer-intent questions relevant to your trade and area, and provide a report and recommendations. The free snapshot is an indicative, in-browser result. The full audit is a fixed-price PDF report delivered by email.

What the audit is — and isn't

• Our findings reflect a point in time. AI assistants change their answers, and your visibility will vary over time.
• Recommendations are advisory. We can't guarantee any specific ranking, mention, or business outcome.
• We are independent and not affiliated with, endorsed by, or partnered with OpenAI, Anthropic, Google, or any AI platform we query.

Price and payment

The Full Audit is £200, payable by card via Stripe. A receipt is issued automatically. Prices may change, but the price shown at checkout is the price you pay.

Delivery

Reports are generated automatically and emailed shortly after payment. If delivery fails, we retry and, if needed, re-send from our seven-day grace copy. If we still can't deliver, we'll resolve it with you directly.

Refunds

Because each report is produced specifically for you and delivered immediately, refunds are handled case by case. If we fail to deliver, or something is wrong on our side, contact us and we'll put it right or refund you.

Acceptable use

Don't misuse the service — including attempting to overload it, circumvent abuse controls on the free snapshot, or resell the reports without permission.

Liability

To the extent permitted by law, our liability for any claim relating to the service is limited to the amount you paid for the audit. Nothing in these terms excludes liability that cannot be excluded under law.

Contact

Acrobatic Ltd — hello@myaivisibility.co.uk.